FA-Q

Q: What is a FA-Q?
A: FAQ is an acronym for "frequently asked questions". The show that is on every week on Ballz Visual Radio

Q: What device do I listen or watch Ballz Visual Radio with?
A: Ballz Visual Radio can be listened to on a computer, laptop, Smart Phone, Tablet or not so Smart Phone. In other words any device that connects to the Internet. There are many ways to connect your device to your car radio.

Q: How do I watch Ballz Visual Radio?
A: Go to Ballz Visual Radio web site www.ballz.co.za and select the Watch now button. You can also ue the Ustream app on your smart phone to view and listen to the channel on ballzvisualradio channel.

Q: How do I listen to Ballz Visual Radio?
A: Goto www.ballz.co.za or ballz.mobi from your mobile and select the device or browser plugin you have. More info is on the Ballz Visual Radio Web site here.

Q: Does it cost to listen or watch Ballz Visual Radio?
A: Yes, but if you are smart about it, you most likely have an Internet connection anyway, so if your data bundle is sufficient then there is no additional cost? Video uses 4 times more bandwidth than the audio feed. Quality is important and so Ballz team have chosen the best mix of quality and bandwidth usage for your enjoyment.

Ballz Visual Radio audio uses roughly 30Mb an hour and Video about 110Mb and hour.

The best is to load a decent size data bundle when using mobile data. Go for a 1Gb bundle to fully enjoy Ballz. 8ta 2Gb (if you have coverage is a great deal for R149 which last for upto 2 months - expires the following month end!). Larger mobile data bundles are a lot cheaper than small data bundles.

For our Blackberry users, Ballz Visual Radio streaming off the Blackberry link is via (included in) BIS (Blackberry Internet Services) or BES. HOWEVER applications like Tune In on Blackberry incurs additional data costs!

Q: What speed connection do I need?
A: 384kbs is the bare minimum for Video, which is a full signal strength 3G grade connection. Full Signal Strength Edge should be enough to carry audio only, but buffering is likely to occur. It is best to enable 3G on your phone (will use some battery so make sure your phone is charged or carry a charger with you or get a car charger). There are some phones that don't have 3G so make sure your next phone does, this includes many Blackberries on the market.

Those with an uncapped ADSL line, your ISP may throttle or shape you, especially with video. Those on 384kbs are most likely to experience this.

Remember that using the internet or emails use bandwidth too and so a large email or a download could interupt your Ballz Visual Radio experience.

Q: FM or Satelite?
A: Ballz Visual Radio is a next generation Radio station and wanting to bring Visual experience to you! As a result there is many regulatory and conditional issues with using traditional radio transmission, and to have maximum coverage adds complexity to the situation. For now Ballz Visual Radio will strive to deliver service on as many platforms as possible. Ballz team will explore all options possible to deliver the experience on as many services as possible.

This is probably the most frequently asked question and the Ballz Visual Radio team do hear you! Q: Apps?
A:The Tune In app is brilliant and so we don't see a need to develop a custom app. Tune In is available on iPhone/iPad/iPod, Blackberry and Android phones to name a few. Tune In app allows you to pause and rewind. It will also auto reconnect you where it left off and try recover the content you missed.